Terms of Service

Cleartrailroad provides advisory and implementation services described in the applicable proposal, statement of work, or scope document. Each engagement will identify deliverables, schedule, fees, and any client obligations such as access to financial data or personnel. Clients agree to provide timely, accurate, and complete information reasonably requested to perform the work. We base recommendations on information available at the time; any projections or forecasts are estimates and not guarantees. Implementation of recommended operational changes is subject to client approval and execution. Services do not include legal, tax, or investment advice unless explicitly stated. If any regulatory, tax, or legal advice is needed we recommend consulting appropriate licensed professionals. Changes to scope will be handled through written change orders describing additional work and associated fees and timelines.

We treat client information provided in connection with an engagement as confidential. Cleartrailroad will use reasonable administrative, technical, and physical safeguards designed to protect confidential information and will limit access to authorized employees and third-party service providers bound by confidentiality obligations. Confidential information excludes information that is publicly available, already known to the receiving party prior to disclosure, independently developed, or rightfully received from a third party without restriction. We may use de-identified or aggregated information for research and service improvement. For short runway assessments we may request minimal financial inputs; clients control which data to provide. If regulatory or legal processes require disclosure, we will notify the client where permitted and take reasonable steps to limit disclosure. Specific confidentiality obligations and any exceptions will be set out in a written agreement when required.

To the fullest extent permitted by law, Cleartrailroad’s liability for claims arising out of or relating to these Terms, an engagement, or our services, whether in contract, tort, negligence, or otherwise, is limited to the total fees paid by the client to Cleartrailroad under the applicable engagement during the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages. While we strive to provide accurate forecasts and practical recommendations, no prediction or plan can guarantee a specific financial outcome. Clients are responsible for implementation decisions, and results depend on many factors outside Cleartrailroad’s control. This limitation is a material basis of the bargain between the parties and allocates risk accordingly.

Either party may terminate an engagement for material breach if the other party fails to cure within a reasonable period after written notice. On termination, the client will pay for work performed to the termination date and for any non-cancellable commitments. Sections addressing confidentiality, intellectual property, limitation of liability, indemnification, and payment obligations survive termination or expiration of the engagement. Termination does not relieve either party of liabilities accrued prior to termination or obligations expressly stated to survive.

Cleartrailroad may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after publication of updated Terms constitutes acceptance. For questions about these Terms, to request copies of engagement documents, or to exercise privacy rights, contact Cleartrailroad at the address below. Corporate contact details are listed in our footer and on the Privacy Policy page.