Privacy Policy
This Privacy Policy explains how Cleartrailroad Inc. collects, uses, and protects information when you visit and interact with our website and services. We focus on handling data responsibly to support our cash flow management services and to keep your business information secure. We collect only data necessary to provide our services, such as contact details and limited financial inputs for short assessments, and we use it to communicate with you, run analyses you request, and maintain required records. When you request a consultation, case review, or proposal we use the information you provide to evaluate and respond. This page also explains cookies, tracking technologies, your rights under applicable laws, data retention practices, how we secure information, and how to contact us about privacy matters. Our physical address and contact details are provided below for verification and direct inquiries.
Information we collect and why we collect it
We collect and process information you provide directly when you interact with our site or request services. Typical categories include contact details (name, business email, phone), company name, and short descriptions of the business issue or objective you share in a message or consultation request. For specific services, we may request minimal financial inputs such as short-term cash positions or aged receivables summaries to produce a short cash runway assessment. We also collect usage data when you navigate our website through server logs and cookies to help operate the site reliably and to improve usability. The primary reasons for processing this data are to: respond to inquiries and proposals, prepare short assessments and proposals, schedule and manage engagements, invoice and perform basic client onboarding where agreed, and improve our services and website. We will not sell personal data to third parties and we limit access to data to staff or providers who need it to perform contracted services.
Cookies and tracking technologies
Our site uses cookies and similar technologies to provide essential site functionality and to improve the user experience. Necessary cookies support navigation, form submissions, and session integrity. We also use non-essential cookies for analytics to understand how the site is used so we can make improvements. Analytics data is collected in aggregate form and does not identify individuals. If you accept cookies via the cookie consent control, we enable analytics cookies; if you reject, only strictly necessary cookies are used. Third-party services we employ for analytics and infrastructure may set their own cookies; those services are configured to minimize personal data, and we carefully review vendors to ensure appropriate safeguards. You may control cookie preferences via the cookie consent box visible on the site, and you can manage or remove cookies using browser settings. For detailed instructions on disabling cookies in common browsers, please contact us at the address below so we can advise without disrupting essential functionality.
Your rights and choices
Depending on your jurisdiction, you may have rights regarding personal information we hold about you. These can include the right to access the personal information we maintain, correct inaccuracies, request deletion of data where we no longer have a legitimate reason to retain it, restrict or object to certain processing activities, and receive a copy of your data in a commonly used machine-readable format. To exercise rights, please contact us using the contact information below. When you request account changes or deletion, we will verify your identity before taking action. For EU residents, we process certain requests in accordance with GDPR; for California residents, we follow applicable obligations under the CCPA. We do not process children’s data nor aim products at minors. If you have consented to marketing communications, you may unsubscribe at any time using the link in those messages or by contacting us directly. We will respond to verified requests within the timeframe required by applicable law.
Security, retention, and third parties
We maintain reasonable administrative, technical, and physical safeguards designed to protect information within our control. Access to your data is limited to employees, contractors, and service providers who need it to perform their duties. When we engage third-party vendors for hosting, analytics, or operational support, we require contractual protections and assess their privacy and security practices. We retain personal data only as long as necessary to fulfill the purposes described in this policy, to meet contractual or legal obligations, or to defend legal claims. Where a statutory retention period applies (for example tax or accounting records), we retain data to satisfy those requirements. If you request deletion and we are not required to keep certain records, we will delete personal data promptly. Note that aggregated, anonymized, or de-identified data may be retained indefinitely to support product improvement and research. If a data breach affecting your data occurs, we will follow applicable notification rules and take reasonable measures to contain and remediate the incident.
Contact, supervisory authority, and changes to this policy
If you have questions about this Privacy Policy or wish to exercise your rights, contact Cleartrailroad Inc. at:
Cleartrailroad Inc.201 Market St, Suite 400
San Francisco, CA 94105
Phone: +1 (415) 222-0147
Email: [email protected]
If you are located in the EU and believe your rights under data protection law have been violated, you may also file a complaint with your local supervisory authority. We may update this policy from time to time to reflect changes in our practices or legal obligations; material changes will be posted on this page with an updated effective date. For additional terms that govern service use, refer to our Terms of Service and contact us at the address above for any clarifications.